Wednesday Feb 27, 2019 Thursday Feb 28, 2019
February 27 & 28, 2019
8 am to 4:30 pm
Spruce Grove NAIT Campus
281 Tamarack Drive (West of Golden Spike Road)
Spruce Grove, AB T7X 0Y1
$395.00 plus GST, includes refreshments
Natalie Birnie
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Strong business communication skills are essential in today's corporate environments. A lack of these can lead to confusion, uncertainty, and frustration, and can weaken, test, or end business relationships. This course invites exploration of approaches to the delivery of information that enable effective business relationship management. You will practice effective ways to initiate and respond to verbal and written communications. You will consider the relevance of knowing your audience so that the presentations you design and deliver, as well as the messages you share through emails and letters, reflect active listening skills, awareness, and the intentional creation of an appropriate form of communication that meets the needs of both parties.